As Head, Wellbeing at Standard Chartered, Jeremy is responsible for the Bank’s strategy for the wellbeing of some 98,000 colleagues (and their families) across 59 markets. This seeks to build on four foundational pillars of support for mental, physical, financial and social wellbeing to create a model of wellbeing that is sustainable within a high-performing culture.
A qualified actuary with some 35 years’ multinational consulting and client experience, Jeremy has developed a particular interest in how companies can organise work and shape the employee value proposition to help meet human, social, generational, demographic and business challenges.
The panel will discuss the changing post-COVID workforce expectations and their implications for company HR roles. As employees expect more than just being heard, but truly listened to, the emphasis lies on providing the essential support and empowerment they need to flourish without experiencing burnout. This shift in focus highlights the importance of building rapport, fostering understanding, and cultivating trust within the organization. How can HR professionals create an environment where employees truly feel heard and valued, especially in the context of hybrid or distributed work arrangements? What are the tangible ways in which active listening contributes to effective performance management and supports employee well-being? How can HR professionals break down communication barriers and proactively implement strategies to create a workplace culture that actively engages employees, enhances their well-being, and ensures psychological safety?
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